Summary: We collect only what we need to run your store. We don't sell your data. You can request deletion at any time. This policy applies to BizOS and all stores hosted on the platform.

1. Who We Are

BizOS is a business operating system provided by Zeez Ltd ("we", "us", "our"), accessible at bizos.thinkstacks.io and on subdomains of zeez.uk. We are the data controller for information you provide when registering for or using the BizOS platform.

If you are a customer of a store built on BizOS, the store owner (tenant) is the data controller for your order and contact information. BizOS acts as a data processor on their behalf.

Contact: [email protected]

2. What Data We Collect

2.1 Account holders (store owners)

2.2 Storefront customers

2.3 Marketplace users

2.4 Automatically collected

3. How We Use Your Data

PurposeData usedLegal basis (UK GDPR)
Providing the BizOS platform and dashboardAccount details, usage dataContract performance (Art. 6(1)(b))
Processing storefront ordersCustomer name, address, order dataContract performance (Art. 6(1)(b))
Sending transactional emails (order confirmations, password resets)Email addressContract performance (Art. 6(1)(b))
Security, fraud detection, abuse preventionIP address, session dataLegitimate interests (Art. 6(1)(f))
Analytics on storefront traffic (for store owners)Page views, session IDsLegitimate interests / consent via cookie banner
Improving the platformAggregated, anonymised usage dataLegitimate interests (Art. 6(1)(f))
Legal complianceAny data required by lawLegal obligation (Art. 6(1)(c))

We do not use your data for advertising, profiling, or automated decision-making that produces legal or similarly significant effects.

4. Data Sharing

We do not sell, rent, or trade your personal data. We share data only as necessary to operate the platform:

If you are a store owner, your customers' data is shared with you (the tenant) as the data controller for that store relationship.

5. Data Retention

6. International Transfers

BizOS servers are located in the European Economic Area (EEA). Some third-party services (Stripe, Google, Meta, Mailchimp) may process data outside the UK/EEA. Where this occurs, we rely on the UK's adequacy decisions and standard contractual clauses to ensure appropriate safeguards.

7. Cookies

We use the following cookies:

CookiePurposeDurationType
PHPSESSIDSession management (login state, cart, flash messages)SessionStrictly necessary
bizos_consentStores your cookie consent preferences1 yearStrictly necessary
_ga, _gidGoogle Analytics — store owner analytics (only loaded with consent)Up to 2 yearsAnalytics
_fbpMeta Pixel — store owner marketing (only loaded with consent)90 daysMarketing

GA4 and Meta Pixel cookies are only set after you click "Accept All" on the cookie banner. Declining keeps only strictly necessary cookies active. You can change your preference by clearing the bizos_consent cookie and reloading the page.

8. Your Rights Under UK GDPR

You have the right to:

To exercise any of these rights, email [email protected]. We will respond within 30 days. There is no fee unless the request is manifestly unfounded or excessive.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Security

We implement appropriate technical and organisational measures including:

No system is perfectly secure. If you discover a security vulnerability, please report it responsibly to [email protected].

10. Children

BizOS is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified by email to account holders at least 14 days before they take effect. The "Last updated" date at the top of this page always reflects the current version.

12. Contact

Data controller: Zeez Ltd
Email: [email protected]
Website: bizos.thinkstacks.io